Refund and Returns Policy - foreverhavefaith.com

Refund & Return Policy

At Forever Have Faith, our goal is to provide quality products and excellent customer service. We want every customer to shop with confidence. If you are not completely satisfied with your purchase, we are here to help with a simple and hassle-free return and refund process.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must meet the following conditions:

Unused and in original condition
Returned in the original packaging, including all accessories and included materials
Accompanied by proof of purchase or order confirmation

Return Method

All returns must be submitted and returned by mail.

At this time, we do not offer in-store returns for online purchases.

Return Shipping

To initiate a return, please contact our customer support team for return instructions.

Customers may be responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

Restocking Fee

We do not charge any restocking fees. Eligible returns are processed without additional return handling charges.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To process your claim, please provide:

Clear photos of the damaged or defective item
Your order number
A brief description of the issue

Send all information to:

Email: foreverhfaith@gmail.com

Claims submitted after 7 days of delivery may not qualify for a refund, replacement, or store credit.

Refund Processing

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds are typically processed within 7 business days and issued to the original payment method used during checkout.

Depending on your financial institution, additional processing time may apply before the refund appears in your account.

Shipping Information

Processing Time: 1–3 Business Days

Transit Time: 3–7 Business Days

Estimated Delivery Time: 4–10 Business Days

Order Cut-Off Time: 06:00 PM (EST)

Shipping Method: Standard Shipping

Shipping Region: United States

Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Forever Have Faith

Address: 1412 Eatonton Rd, Suite 500, Madison, GA 30650, United States

Phone: +1 (706) 343-4085