Shipping Policy
At Forever Have Faith, we are committed to delivering your exceptional orders safely, efficiently, and in a pristine manner. This covenant outlines our meticulous logistics procedures.
Order Processing
All manifests are processed with absolute care within 1–3 business days (Monday through Saturday). Orders placed after our daily cut-off hour of 06:00 PM (EST) will begin their processing journey on the subsequent business day. Please note that operations are paused on Sundays and major public holidays. During periods of high collection volume, private promotional events, or circumstances beyond our reasonable control, processing windows may be elegantly extended.
By placing an order through our website, you acknowledge and agree to the terms outlined in this Shipping Policy.
Shipping Time & Delivery Estimates
Following internal processing and quality assurance, your artifacts are deployed via our trusted Standard Shipping channel. Our curated logistical metrics are structured below:
Delivery dates remain refined projections and are not absolute guarantees. Actual transit velocity may adjust based on a multitude of shifting factors, including:
- Shipping destination limitations
- Carrier network operations and scheduling
- Adverse weather conditions
- Peak shopping seasons and courier congestion
- Natural disasters or unavoidable environmental anomalies
- Government restrictions or regulatory disruptions
- Other circumstances beyond our reasonable mastery
Shipping Destination & Charges
Currently, our atelier operates exclusively within the borders of the United States Only. At this time, international shipping matrix options remain unavailable.
We are pleased to extend Complimentary Standard Shipping on all domestic orders delivered within the United States, unless explicitly stated otherwise on specific artifact pages or during checkout protocols. No additional shipping charges will be applied at checkout unless specifically disclosed before payment execution.
Order Tracking Architecture
Upon safe departure from our maison, an official shipping confirmation will be directed to your electronic mail, containing your unique tracking number, carrier designation, and shipment verification details. You can use this tracking telemetry to monitor your shipment directly through the carrier’s live tracking system.
If this communication fails to appear within 3 business days of order confirmation, we kindly advise inspecting your Spam or Junk filters, verifying the email profile provided at checkout, or contacting our concierge desk for assistance. Please allow up to 24 hours for carrier portals to dynamically activate and refresh tracking details.
Delivery Delays & Disruptions
While we make every endeavor to ensure timely arrival within estimated timeframes, occasional delivery delays may occur due to external forces beyond our reasonable mastery. These circumstances include, but are not limited to, severe weather thresholds, natural disasters, carrier network delays, public holidays, high shipping volumes, government actions, labor disruptions, or transportation issues. Forever Have Faith cannot assume liability for shipping delays generated by events outside our immediate jurisdiction.
Lost & Misplaced Packages
Should your tracking telemetry indicate that a package has been lost or halted during transit, please contact us as soon as possible. Our team will launch a formal investigation with the respective shipping carrier to engineer a swift and seamless resolution in alignment with our house policies.
Delivered but Not Received
In scenarios where a package is officially marked as ‘Delivered’ but you cannot locate it, we gracefully recommend implementing the following measures:
- Inspect secure delivery perimeters around your location.
- Consult members of your household, neighbors, or building concierge.
- Contact the shipping carrier directly for additional delivery telemetry.
If you still cannot locate your package after these verifications, please connect with our customer care suite, and we will assist you in fully investigating the issue.
Damaged Consignments
If your package arrives bearing structural damage, please reach out to us within 7 days of delivery. To process an immediate replacement, refund, or store credit evaluation, please provide:
- Your unique client order number.
- High-resolution photographs of the damaged item.
- Clear photographic evidence of the external shipping package.
- A brief description of the encountered issue.
Please send all supporting documentation to our secure electronic mail: info@foreverhavefaith.com. Claims submitted absent sufficient photographic verification may comfortably forfeit eligibility for adjustments, subject to final review under our standard Return & Refund Policy.
Incorrect Shipping Address
We kindly request absolute precision when inputting shipping destinations. Forever Have Faith is not responsible for items misrouted due to incorrectly entered details provided by customers. If you notice an error, please contact us immediately.
Address modifications can only be processed before your order departs our facility. Consignments returned due to incorrect coordinates may incur supplementary shipping fees prior to re-deployment.
Shipping Restrictions
We reserve the sovereign prerogative to decline, delay, or cancel shipments where strictly required by law, carrier network restrictions, or other unexpected circumstances beyond our control.
Policy Updates & Evolution
We reserve the right to alter, modify, or update this Shipping Policy at any moment without prior announcement. Any adjustments become active immediately upon publication to this page. Continued interaction with our portal following revisions signals your complete harmony with the updated framework.
Maison Concierge Desk
For comprehensive logistics inquiries or immediate tracking assistance, our desk is at your complete disposal.
Madison, GA 30650, United States
Sunday: Closed (All times EST)
